The City of Hot Springs owns its water and sewer utility, paid for by water and sewer bills. It serves the city and much of unincorporated Garland County. Other parts of the county have their own systems.
| Sources | Lake Hamilton and Lake Ricks, treated at the Ouachita and Lakeside plants (public water system AR0000209). Hot Springs — 2025 Annual Drinking Water Quality Report |
| New plant | A 15-million-gallon-a-day plant opened in April 2026 — the city’s first new water plant in close to 60 years — as part of the $155 million Lake Ouachita Water Supply Project. Voters approved the bonds ($110 million and $45 million, the latest in 2022), which added $4 to the base water rate. Sentinel-Record, Apr 7, 2026 · Arkansas Money & Politics |
| Water lost | Leak-finding meters and pipe listening devices helped cut water the city couldn’t account for from 44% to 24% (the meter company’s case study). S&P put it at about 20% in 2021, “down from 40% historically.” Xylem case study · S&P Global Ratings — Hot Springs water system rating report (Nov 2021) |
| Sewer | Two treatment plants and about 713 miles of sewer lines serve more than 37,000 customers. The main plant (permit AR0033880) discharges to Lake Catherine. City of Hot Springs — Wastewater Treatment · City of Hot Springs Utilities — progress report to DEQ, Hot Springs Creek Pump Station (June 14, 2025) |
| Money | S&P noted in 2021 that the water system’s new debt more than doubled its yearly debt payments by 2023, with rate increases approved to cover it. S&P Global Ratings — Hot Springs water system rating report (Nov 2021) |
| Other systems | The North Garland County Regional Water District serves part of the county separately; Hot Springs Village has its own water system. North Garland County Regional Water District |
| The springs | The thermal water is public: the city keeps a jug fountain on Central Avenue that anyone can fill up at, free, any time of day. City of Hot Springs — Jug Fountain · National Park Service |
The 2025 report lists no health-limit violations on the running averages the law uses.
| Measure | Result | Limit |
|---|---|---|
| Chlorine byproducts (TTHM) Single readings ranged up to 104 ppb — the report says the upper end went over the limit. | 74 ppb highest running average | 80 |
| Chlorine byproducts (HAA5) | 34 ppb highest running average | 60 |
| Lead (tap tests) 1 of 30 homes tested was over. | 0.001 ppm at the 90th percentile | 0.015 action level |
| Copper (tap tests) | 0.129 ppm | 1.3 action level |
At 74 of 80, Hot Springs runs close to the chlorine-byproduct limit — the one number here worth watching.
Sewer: after heavy rains in May 2025, five sewer overflows hit the Hot Springs Creek Pump Station area — one about 67,500 gallons into Hot Springs Creek — and health advisories were posted May 7–13. The city reported to the state’s enforcement office that new pumps had arrived and would be installed within months.
Sources: Hot Springs — 2025 Annual Drinking Water Quality Report · City of Hot Springs Utilities — progress report to DEQ, Hot Springs Creek Pump Station (June 14, 2025)
The open question: What will the full sewer fix cost, and how is it being paid for? The records we have don’t total it yet (Docket #11). See the docket.
Chlorine byproducts form when chlorine meets the natural organic matter in river and lake water. A living filter — a bed of sand, or the ground beside a river, where bacteria feed on that organic matter — takes out part of it before treatment starts. Biology makes the first cut; the plant finishes the job with less to fight.
Why here: Hot Springs runs closest to the line: its 2025 report shows trihalomethanes at a highest running average of 74 ppb against a limit of 80, with single readings up to 104. Hot Springs — 2025 Annual Drinking Water Quality Report
The evidence:
The honest limits:
First step: A pilot at the Lakeside or Ouachita plant: a small biological or slow-sand filter ahead of treatment, measuring organic carbon and byproducts before and after. The sources are lakes, so riverbank filtration doesn’t apply.
This is a proposal, labeled as one. The records above are the facts; whether to do this is for residents and the people they elect to decide.
Smart meters plus listening devices on the pipes find leaks early. Every gallon lost was already pumped and treated. Hot Springs, Arkansas cut water it couldn’t account for from 44% to 24%, and found one broken valve wasting about 4 million gallons a day (the meter company’s case study).
Limit: The case study comes from the company that sold the system. Savings depend on how leaky the pipes are to begin with. Xylem case study, Hot Springs
A living layer on the sand or carbon filter eats organic matter and ammonia — with fewer chemicals. Less organic matter means fewer chlorine byproducts later. Slow sand filters work this way. Slow sand filters have run for more than 150 years; several U.S. utilities have converted filters to biological operation.
Limit: It doesn’t remove “forever chemicals” (PFAS) by itself, and slow sand filters need land. Biofiltration review, 2016 · Hazen and Sawyer
Ultraviolet light kills germs without adding a chemical, so less chlorine is needed. Adding hydrogen peroxide under UV (advanced oxidation) breaks down trace chemicals too.
Limit: Some chlorine is still needed to keep water safe inside the pipes. Trojan Technologies
Wells beside a river pull water through natural sand and gravel, which filters it before it reaches the plant. Louisville Water in Kentucky uses riverbank filtration.
Limit: Only works where the ground next to the river is the right kind of sand and gravel — that takes a study. Louisville Water
Very fine filters physically block germs and particles. Packaged systems are sold for small towns.
Limit: Membranes need cleaning and replacing, and they use electricity. AMTA
Activated carbon, ion exchange, and reverse osmosis remove PFAS. Destroying PFAS completely (supercritical water, electrochemical methods) is still in pilots.
Limit: EPA set PFAS limits in 2024. In 2026 it proposed pushing the main deadline from 2029 to 2031 and dropping limits for four of the six chemicals — both still proposals. Test first, then decide. EPA · PFAS destruction review · EPA — proposed extension · EPA — proposed rescission
Keeping the watershed healthy — forests, stream banks, fixing upstream sewage — is usually cheaper than treating dirty water. New York City protected its Catskill watershed instead of building a filtration plant estimated at up to $10 billion.
Limit: New York’s dollars don’t scale down; the idea does. PERC
Planted, shallow basins where plants, soil, and microbes clean treated wastewater further. EPA guidance calls them well suited to small towns “where inexpensive land is available.”
Limit: Needs land, and works slower in cold weather. Univ. of Arizona, summarizing EPA guidance
Algae grow on belts that rotate through lagoon water, pulling out phosphorus and nitrogen. The harvested algae can become fertilizer. Gross-Wen Technologies (Iowa) — at least eight systems running in Iowa and Illinois.
Limit: Still young, and algae slow down in winter. Iowa State · phys.org, 2023
Floating plants, fungal filters, and greenhouse ecosystems that clean water. Duckweed pulled more than 93% of nitrogen and phosphorus from wastewater in a study.
Limit: Strong study results, few full-size town plants to copy. Treat as a supplement, not a whole plant. Duckweed study (MDPI) · Oberlin’s Living Machine
Digesting sludge makes biogas; phosphorus can be recovered as a fertilizer. Tigard, Oregon became the first U.S. plant to recycle nutrients into commercial fertilizer (Ostara, 2009).
Limit: Usually pays off only at bigger plants. Ostara
Engineered surfaces that soak up sunlight to evaporate and purify water.
Limit: Researchers say fouling, cost, and scale still need to be solved. No utility runs it. research review · J. Mater. Chem. A, 2022
Ultra-thin carbon membranes that could filter faster with less energy.
Limit: Research says most use is “still limited to laboratory scale.” No U.S. water utility uses them as its main filter yet. ACS Environmental Au review
Look up any system yourself: EPA — find your report · EPA ECHO · EPA SDWIS · EPA UCMR data · TCEQ
Related: Commonwealth — our own money · Grow-ops. This page lays out options and their records; it doesn’t choose for anyone. Spot an error? Report it.